FAQ - Affordable Professional Expert Resume Writing Services

I Need A New Resume - Initial Questions

​​HOW DO I START? WHAT IS REQUIRED OF ME?​

Please visit our SERVICES page and: 

1. Click on the Category tabs and choose the package deal that is commensurate with your level of experience as listed on your resume, and upload a copy of your existing resume along with two additional documents, if you wish. (You may upload documents such as a Reference Letter, Project List, Resume Addendum, Cover Letter, or copy of a certificate, etc.) Next, download a copy of the Data Exchange Form and follow instructions at the top of the form. You must return your copy of the Data Exchange Form to [email protected].
2. Review the plans offered and select the option that best suits you (Entry-Level, Junior Level,  Mid-Career Level, Accomplished Professional, or Senior Professional) and process payment.
3. As soon as payment is made, you will be prompted to schedule an Introduction Call so that we can speak to you personally and become better acquainted, prior to preparing your new documents.
4. In only 10 working days, you will receive a draft copy of your new resume and if there are any factual errors in contrast with the information you initially provided, your writer will make the necessary edits to ensure information is presented correctly, as provided.
5. Upon your approval of the documents you have purchased and received, (i.e.: resume, cover letter, LinkedIn profile content), additional bonus gifts in your package will be sent to you directly by email.

​HOW AND WHEN DO I PAY?​

​After you click on the Get Started button under one of resume packages, you'll be taken to our payment processing page, which is hosted by PayPal. You do not need a PayPal account to purchase our resume services. You can pay with any debit or credit card.
PayPal does not share your information with Market-Connections. We will not be given your credit card number, your bank name, the name on your credit card, or any other confidential detail about you and your account.  ​

​THERE ARE MANY RESUME WRITERS AVAILABLE. WHY SHOULD I CHOOSE MARKET-CONNECTIONS?​

Market-Connections Resume Services is a certified professional resume writing service offering an extremely efficient process that minimizes your time and headaches, a forward-looking grasp of technology and social media, and lower prices than other high-quality certified resume writers.​​

HOW LONG DOES IT TAKE TO HAVE MY NEW RESUME PREPARED?​​

It takes 10 working days to prepare your resume from the day your payment is received, along with your copy of the Data Exchange Form, and any other supporting document that you may want to submit.

​ARE WE GOING TO TALK ON THE PHONE?

Yes, once your payment is received, we will contact you to acknowledge receipt of your payment and your documents. We will also request to schedule a phone appointment with you after your documents have been reviewed so we can get to know you better and discuss your plans for the new resume.
Please note that an online chat feature is also available through the website almost at all times.

IS THIS AN AFFORDABLE PROFESSIONAL RESUME SERVICE? WHY DOES IT COST MORE THAN I WANT IT TO?​​

There is a story that Picasso was sitting in a bar in Paris and a woman approached him and asked if he could do a quick sketch for her on a napkin. He drew her portrait and handed her the drawing -- and a request for a considerable amount of money. She was outraged. "But it only took you five minutes!" She protested. "No, madam, it took me all my life", replied Picasso.

Resume factories charge lower fees because they're using entry-level, low-cost writers and they limit the number of hours worked on each resume. If you want to stand out, you need a writer with the ability and time to identify, grasp, and showcase the things that make you unique and presentable.
 
When you have your resume created by an expert resume writer, the time invested in crafting a custom document is not limited to the effort required to gather information about your job target, previous experience and accomplishments, education, and value to your next employer -- although this is significant. It's not limited to the several hours of time and (gallons of blood, sweat, and tears!) it takes your writer to carefully choose each word and phrase for maximum impact. 
 
While there is significant time spent gathering and synthesizing the details of your career and designing a wholly unique and customized resume, the value of your professionally written resume originates in the skill of the writer -- talent developed through study of effective resumes, training in modern communication techniques, and thousands of hours of writing experience. 
 
You are also benefiting from what Picasso recognized as his biggest asset -- a lifetime of knowledge and experience. Your expert resume writer knows how to paint a custom word portrait for you that is a snapshot of your career progression and ambition, designed to attract job interviews. More than a few jobseekers have turned a single sheet of paper -- their professionally-written resume -- into the job opportunity of their desire. Will you be next? ​​

​I AM NOT LOOKING FOR A JOB RIGHT NOW. WHY WOULD I HAVE AN EXPERT RESUME WRITER CREATE A NEW RESUME FOR ME?​​

A new resume isn't just useful when you're job hunting. Here are some ideas for using a new resume other than for job searching:
 
● Stay visible. An updated resume is an invaluable way for anyone in a visible career—including executives, speakers, professors, scientists, independent consultants, and recognized industry experts—to communicate their learning and growth patterns to prospective clients, associates, or peers. Showcase your career progression in a compelling and updated resume.
 
● Prepare for performance reviews. Even if your current job is your dream job, wouldn't it be highly professional of you to show your employer an updated resume outlining your accomplishments come review time?
 
● Be ready for future job searches. It's easy to "silently" register your interest in great companies you may want to work for one day. With an updated resume that would reflect your current experience, you'll be ready to go if and when you do start looking for a job.​

WHY WOULD I WANT MY COVER LETTER AND/OR INTERVIEW FOLLOW UP LETTER PREPARED BY MARKET-CONNECTIONS?

Consistency is important!
If you are supplying employers with a “Cover Letter” and/or an “Interview Follow-Up Letter”, it is important to keep in mind that they must remain uniform in format, tone, and image, with your new “resume”. It is always a good idea to maintain consistency in content, writing style, and formatting.
 
Furthermore, please note that the “Cover Letter” I prepare, will be written and designed in such a way that you will NOT have to wait for anyone to call you to find out if you will be invited for an interview. It will be a highly professional and pro-active “Cover Letter” that will highlight your qualifications properly and will end by letting the reader know that you will courteously contact them to follow up. This way the ball will always remain in your court.

​WHY DO I NEED AN INTERVIEW FOLLOW-UP LETTER (AKA THANK-YOU LETTER)?​​

Although it is optional to send a “Interview Follow Up Letter” after your interview, it is highly suggested and recommended by all experts. Please keep in mind that you are competing in a fiercely competitive market and if you don’t take the time and initiative to send the perfect “Interview Follow Up Letter”, someone else ALWAYS will; someone who will be in direct competition with you! Of course, first impressions count and the steps you take to impress others professionally are thoroughly noticed throughout the hiring process for any position.

Apr. 5, 2019
I've been hiring people for 10 years, and I still swear by a simple rule: If someone doesn't send a "THANK-YOU EMAIL", don't hire them.
 - Jessica Liebman
   Executive Managing Editor of Business Insider and INSIDER

​​HOW DO THESE LETTERS MAKE A DIFFERENCE IN THE OUTCOME OF MY JOB SEARCH?

These letters are what you will use as tools to seal your communication AND interpersonal skills along with your potential. They are what you will use to explain the knowledge and experience that has brought you to where you are today. Thus, they introduce your potential. They are also a clear signal of the overall quality of your professional communication skills. I am sure you will agree that almost every open position advertised online in almost any industry, requires “great communication skills” and almost all jobseekers include this clause in their resume! But there is a fine line between claiming it and showing it. That is why these letters become so significant and noticed. At the end, you want to be noticed for all the right reasons so that you may be considered as a possible candidate for the job and be given a chance to compete through interviews.​​

​​AS AN EXPERT RESUME WRITER, DO YOU OFFER A GUARANTEE THAT I WILL GET A JOB?

We'll create the best resume possible for you, but we can't guarantee you a job. Any resume service who does provide such guarantee, is just using a marketing gimmick. Resumes are a critical piece of the job search puzzle, but there are too many other factors involved for us to be able to make job offer guarantees.

​WHAT IF THIS IS NOT AN AFFORDABLE RESUME WRITING SERVICE FOR ME? DO YOU OFFER DISCOUNTS?

We understand that working with a professional resume writer is a significant investment for many people. We encourage you to think of our services as a critical investment that provides a strong return, very quickly because of the focused effort that it requires to write about one's professional background. Because we have your best interest in mind, we are not able to offer discounts on our dedicated services.

​​I ALREADY HAVE A RESUME. MAY I UPLOAD IT, OR DO I HAVE TO START FROM SCRATCH?

Please visit our START HERE page for easy-to-follow instructions on how to upload your current resume and get started. ​

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More In-depth questions

​WHAT IS THE DIFFERENCE BETWEEN A RESUME AND A LINKEDIN PROFILE? AREN'T THEY THE SAME THING? WHY NOT COPY AND PASTE MY RESUME ONTO MY LINKEDIN PROFILE?

Contrary to what some jobseekers may believe, resumes and LinkedIn profiles are not at all the same thing. They vary in so many ways such as presentation, tone, length, and purpose. The truth is that both your LinkedIn profile and resume are tools to professionally present your work and career, but they do so in varying ways and for several reasons:
​

1. Your resume is mainly served to present you to employers for job opportunities. Your LinkedIn profile mainly serves to present you as a professional to your peers, other people in your industry, and your circle of connections at large.
2. LinkedIn is a social platform; albeit a “professional social platform”. Therefore, your tone on LinkedIn is much more relaxed and personable than it would be on your resume.
3. Generally, resumes are not overtly expansive. They may only be up to two pages in length, with concise details. But on LinkedIn, your profile Summary alone allows you to use up to 2000 letters. Reading your Summary may even sound as though someone is hearing you talk about your career and professionally share your story. For other descriptions on your profile, there are not even any word count constraints.
4. Resumes are formal documents with many rules and regulations. This is in sharp contrast to the social media environment of LinkedIn. For instance, pronouns are never implemented in a professionally-written resume. Meanwhile, LinkedIn is a communication platform for professionals to talk and connect about many topics. It is customary and recommended to use first person in writing your LinkedIn profile.
5. Another significant difference between a resume and a LinkedIn profile is that of dynamism. A stellar resume would have emphasis on brevity. For the most part, the resume is a word-processing document. Contrary to LinkedIn, which is interactive media and you can include all kinds of attachments such as PDF samples of your work, photos, presentations, slides, videos, etc. The possibilities are endless.
6. In contrast to a resume, which is shared on your prerogative, a LinkedIn profile is in public domain. Thus, its audience is quite extensive – anyone can do a simple Google search and land on your profile. Therefore, there is a need to adapt the focus of your LinkedIn profile with regards to an extensive audience.
7. The fact that a LinkedIn profile is accessible publicly means that your profile may be included in a recruiter’s database and you may be notified about opportunities you didn’t know existed. So, it is imperative for your LinkedIn profile to depict a more comprehensive view of how you would like to be seen in the public view.
8. In contrast with your resume, the social media environment of LinkedIn allows for your profile to be in constant flux. It expands and ages with time, as you include additional content and engage your audience. People may find new data on your profile with every new visit. A resume on the other hand, must always look like a completed document (not a work-in-progress) and undergoes little to no changes during the application process.
9. Anyone with experience in HR Management and knowledge of Affirmative Action details will tell you that it is not generally a clever idea to have a picture on a resume. Whereas, your LinkedIn profile requires a good picture of you. It is a platform to facilitate connections and interactions.
10. Unlike your resume, which focuses mostly on the past, your LinkedIn platform is a place to showcase your potential and give everyone a much clearer idea of what you are doing here and now, as well as what you are able to deliver on a short- and long-term basis.
11. Regardless of what your resume says about you, recruiters and hiring managers will always reach out for your LinkedIn profile to see “what else” they can learn about you, or how you would professionally communicate with a more relaxed tone. It’s a way of getting to know you better.  

How To Tell Your #workstory from LinkedIn

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WHAT IS AN APPLICANT TRACKING SYSTEM?

An applicant tracking system (ATS) is a software application that enables the electronic handling of recruitment needs. An ATS can be implemented or accessed online on an enterprise or small business level, depending on the needs of the company and there is also free and open source ATS software available. You may also want to visit Wikipedia for more detailed information here.

HOW DO APPLICANT TRACKING SYSTEMS WORK?

​Applicant tracking systems process resumes submitted by applicants and sometimes even use social media to actively recruit prospective employees. When you submit your resume through an ATS, it stores your resume as an entry in the database. The recruiters then search for keywords [i.e.: marketing keywords] in resumes that are stored in their ATS to fill each particular job opening they are assigned to recruit. Your resume must be written in a way that is legible by ATS, must contain the right keywords, and must be formatted properly, so that it is found easily by recruiters as they conduct their search.

With a quick search online, one may also find applicant tracking system comparison reports. What is important, is that we write a keyword-optimized resume that we subsequently scan through an ATS resume checker and ensure that you receive an industry-specific, professional level resume.

I LIKE TO ALTER THE FORMATTING OF THE DATA EXCHANGE FORM BEFORE I FILL IT OUT.​

​If the Data Exchange From is returned with an entirely altered formatting and appearance, an additional $80.00 fee will apply.​​

​HOW LONG SHOULD MY RESUME BE?​

The answer is a bit of a riddle: Long enough to convince the hiring manager to interview you, and not a word longer.

​In the days before online resume submissions and applicant tracking systems, the one-page resume myth was born. Today, that myth persists, but surveys and conversations with hiring managers consistently find that a one- OR two-page resume is appropriate, as long as the information being shared supports the length. Thus, most new college graduates should have a one-page resume, as they don’t have the depth of experience of a senior executive, who could have a two-page resume (and perhaps even three).
 
However, for every “rule” there is an exception. If the information you are including on the resume will help the hiring manager, it should be on your resume. Thus, a college student who has worked numerous internships, completed significant classroom projects, held student leadership positions, had relevant work experience, and participated in industry associations could easily have a two-page resume.
 
No matter the length of the resume, the focus should be on highlighting the candidate’s accomplishments, not basic work responsibilities. Use section headers — such as Work Experience, Education, and Awards & Honors — to make information easy to find.
 
What should be immediately apparent to hiring managers, no matter the resume length:

• What sets you apart from other candidates
• Your key strengths and accomplishments
• What kind of position you’re targeting

 
If the resume passes the initial screening, the additional detail provided on the resume will help the hiring manager decide whether to schedule an interview.

TURNAROUND TIME – RUSH FEE – REVISIONS

Generally, the turnaround time is about 10 working days or two weeks from the date the invoice is paid and client’s full information is received. Client’s full information means: Your copy of the “Data Exchange Form” and all other pertinent details.
Rush Fee:

• If you would like Market-Connections to prepare your resume within a faster timeframe, please don’t hesitate to communicate that to us during the initial Introduction Call (promptly scheduled upon receipt of payment). We will then let you know if we can prepare the resume within a faster timeframe for a Rush Fee of $150.00.

What is the Revisions Policy?*

• First, resumes are proofread by the writer who is a Certified Professional Resume Writer.
• Second, resumes are subsequently reviewed by a second certified professional resume writer.
• Third, resumes are scanned through a third party automated grammar and spellchecker.
• Once your new document is prepared, you will receive a copy by email in Microsoft Word format, so that it may easily be tweaked by you, if necessary.
• Market-Connections is to provide resume writing services and agrees to serve you as a client as provided throughout its website. Market-Connections is an independent contractor performing services for its clients. As such, Market-Connections and/or Mandy Fard is/are not to be considered an employee of the client.
• Market-Connections provides a 100% satisfaction policy on all written material; If there are any factual errors in the new document prepared by Market-Connections, corrections will be made at no extra charge, as long as all requests for corrections are communicated to Market-Connections within the first five days after the resume has been emailed by Market-Connections to the client, and as long as they are communicated to Market-Connections within no more than two emails. Thus, a revised document will be provided at no additional charge.
• If the initial information submitted by client, prior to start of work, contains factual errors, Market-Connections will correct and revise the errors upon your review of the final copy, but there will be an additional fee (based on hourly rates) depending on the level of work involved, and re-submission requirements.
• If alterations are required once the original documents have been provided to the client, there may be an additional fee (based on hourly rates) depending on the level of work involved, and re-submission requirements.
• A lack of response from the client, five days after a new resume has been emailed by Market-Connections indicates a completed project; additional charges will be incurred for corrections received after this time-period.

​WHAT QUALIFIES YOU?

I am a Certified Professional Resume Writer (CPRW) and a former recruiter with three decades of experience. In fact, I have managed staffing firms and trained many recruiters.
My experience in resume writing was built over time, dating back to when I joined the staffing industry as a recruiter. It has been three decades since that time. Today, my success stems from many years of working with job-seekers and employers, re-writing and re-vamping resumes, all conducive to interviews and hiring procedures. 
 
As a Certified Resume Writer and former Staffing Manager, I am an excellent resource for services pertaining to cover letters, resignation letters, LinkedIn profiles, transition strategies, and much more. 
 
I have written countless job descriptions, posted employment ads online, leveraged applicant tracking systems, and interviewed job-seekers, while I proudly served as a direct liaison between job-seekers and employers.
 
Aside from preparing your new resume, I can share insights with you about the interviewers' point of view as an added-value; i.e.: The thought process behind many of the standard interview questions, how to use them to your advantage, and much more...

​HOW DOES YOUR SOLID RECRUITING BACKGROUND MAKE YOU A BETTER RESUME WRITER?

Throughout 30 years of work as a recruiter, I wrote the resumes of many of my clients. I learned to use specific, powerful techniques and attention-grabbing language. I learned the importance of staying sincere, and yet putting the most positive spin on liabilities such as employment gaps, or job-hopping. I learned to write resumes that would stand out in the most crowded job markets. 

It all began by always writing and presenting the best resumes to hiring managers while I was working as a recruiter in the staffing industry. The objective was to write resumes that would get interviews quickly, for the right jobs. It was through continuously meeting this objective that I succeeded at securing employment for numerous job-seekers. 

Today, as a former recruiter and expert resume writer, I am here to reveal what REALLY gets you hired, and help you demystify the hiring process, by sharing what has proved to work...

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​WHAT IS "RESUME WRITING STYLE"? WHY ARE THERE NO PRONOUNS IN MY RESUME?

​Resumes use a unique style of writing to emphasize brevity in order to maximize the reader’s time. This is especially important since the average resume receives fewer than 30 seconds of the reader’s time upon first review.
 
Many people find this style of writing a bit confusing, so here is an explanation about “resume-speak.”

• Resumes use a version of first-person style, but omit the subject (“I” / “me” / “my”).
• We use present tense for activities you currently perform, and past tense for past activities and achievements — particularly for older positions on your resume, but also to describe responsibilities you once performed in your current job, but no longer do.
• To emphasize brevity, we remove articles (“a” / “an” / “the” / “my”), except when doing so would hurt the readability of the sentence.
• We write in a strong, active style, emphasizing action verbs (“direct” / “manage” / “lead” / “conduct”) instead of passive descriptions of activity.
• Most often, numbers one through nine are spelled out; numbers 10 and above are expressed as numbers.

 
Thus, this paragraph is incorrect:
 
“I am a dedicated professional with extensive experience in corporate accounting, budgeting, and financial reporting. You will find me to be consistently successful in providing accurate information for management decision-making. I can develop and implement accounting training programs to increase staff efficiency and productivity. I am also an effective communicator with the ability to work with individuals at all levels of employment.”
 
Here is that same paragraph, rewritten correctly in “resume-speak”:
 
"Dedicated professional with extensive experience in corporate accounting, budgeting, and financial reporting. Consistently successful in providing accurate information for management decision-making. Develop and implement accounting training programs to increase staff efficiency and productivity. Effective communicator with the ability to work with individuals at all levels of employment.”
 
If you have any specific questions about the language used in your resume, please let me know! Otherwise, please be assured that I have written your resume to conform to generally accepted principles of resume writing.

​WHY DID YOU PREPARE MY RESUME IN MULTIPLE FORMATS (WORD, PDF, & ASCII)?

We provide your resume in multiple formats because each format has a different function in your job search.
 
Here is a brief overview of the formats you will receive, and how each is used:

• The Microsoft Word format is the most versatile. It is an editable document, so you can tweak and edit it at any time, as you should, in response to different employment and career opportunities. This format is best used when your resume is requested by a hiring authority or recruiter and can also be uploaded to career web sites when a Microsoft Word (or .doc or .docx) file is requested. Most applicant tracking systems can read Word-formatted documents, as long as they do not contain graphical elements such as columns, lines, tables, or charts, and abide by other ATS rules.  
• Adobe Acrobat PDF. This format cannot be edited but provides you with an original resume file that retains all of the formatting and fonts as it was originally designed. Unless you need to edit the Microsoft Word file, this will be your best bet for printing resumes to submit by snail mail and in person. Some applicant tracking systems can accept PDF files; however, make sure that is the case before uploading the document.

​​WHAT IS A "VISUAL RESUME" AND WHAT'S SO COOL ABOUT IT?

Words on paper or on screen can communicate only so much. With a visual resume, you can enhance the look with more colors, icons, and designs that are more contemporary and attention-grabbing. But it is only recommended for networking purposes, while being handed to another person. It is not recommended for job applications, or online job boards.

​WHY USE A TRADITIONAL RESUME, WHEN THE NEW VISUAL TEMPLATES ARE SO MUCH TRENDIER TO LOOK AT?

No template has “perfect fit” formatting for most people and it’s like trying to reinvent the wheel to make prepared templates bend to your wishes. Visual CVs ARE slick to look at. Use them for networking at a job fair where somebody has already met you and you just want them to remember you.
 
Visual CVs are usually created with complex formatting features such as images, graphics, text boxes (most ATS systems can't read information in a text box or in the header or footer), columns, etc. Images, color, and "fancy" elements on a resume just interfere with the ATS and are visually distracting for most people reading and comparing Visual CVs to a normal, easy-to-read classic resume.
 
Visual CVs with a picture of the jobseeker are considered automatic disqualification by most HR Managers. In fact, it is close to illegal for an HR Manager to even have talents’ photo(s) on hand (on one's computer).

​SHOULD I SEND MY VISUAL RESUME IN RESPONSE TO JOB ADVERTISEMENTS? OR POST IT TO JOB BOARDS?

Unfortunately, Visual CVs are not ATS (Applicant Tracking Systems) friendly. There are over 40 attributes one can unwittingly build into a resume that will cause ATS difficulty reading. Some will cause ATS to not be able to read anything at all. 
 
A major contributor to problems is graphics. But that is not the only problem. In fact, it goes beyond graphics. File types such as PDF's, font choice, mixed fonts, how certain information is laid out, even section tiles, can cause problems depending upon who the ATS software vendor is.
 
With over 200 ATS software providers and no standard to uphold, it's no wonder people fail to get responses or are rejected regardless of qualifications.
 
Visual CVs are fine IF, ... IF you can hand the resume to a human. The computers that read them are blind. That is why a Visual CV is best used only for networking purposes. A more classic resume is still your most powerful tool to navigate through the job search process.

​​WHY DOES MY RESUME LOOK DIFFERENT IN MICROSOFT WORD THAN IT DOES AS A PDF?

Because of differences between computer systems and software compatibility issues, you will likely experience formatting issues that cause your Microsoft Word resume to look different from the Adobe Acrobat PDF file of your resume. 
 
This is normal in Microsoft Word as the software adapts to the printer and formatting settings on the recipient’s system. Most employers and recruiters are equipped to make the necessary changes to get your file to work with their systems. (If they express formatting concerns to you, you can offer to send them an Acrobat Adobe PDF instead.) Because each user’s system is different, we cannot provide technical support.
 
We recommend copying the files onto your hard disk and also creating a backup (on CD, DVD, or flash drive). For confidentiality reasons, do not copy these files onto your employer’s computer system.

​COMMON FIXES TO PROBLEMS WITH YOUR WORD RESUME.

1. After saving the file to your hard drive, open Microsoft Word FIRST. From the “File” menu, choose “Open,” and select the file from where you saved it on your computer.
2. For font substitutions, highlight the affected text and choose a font from your computer system to use instead. If the font that was substituted is too big (for example, your one-page resume now runs 1-1/2 pages), go to the “Edit” menu and choose “Select all.” Then choose a smaller font (for example, Times New Roman). See if that fixes the issue.
3. If the resume is running just a couple of lines onto an additional page (or pages), adjust the document margins. (i.e.: If the existing margin is 1 inch, change it to 0.9 inches and see if that makes a difference.) If that doesn’t work, change the margins again or choose a smaller font.

HOW SHOULD I USE THE PDF RESUME?

You will not be able to make changes from this file; however, if you open it, you will be able to print a copy of your resume that can be used as an “original” and printed on resume paper, or the PDF can be used for producing high-quality photocopies, if printed on a laser printer. Double-click on the PDF file. If you do not have Adobe Acrobat Reader, you can download it for FREE from www.adobe.com.

​HOW SHOULD I USE MY ASCII (TEXT-ONLY) RESUME?

This is the version of your resume you should use when you are using a career website that asks you to paste in a copy of your resume. Have your text-only file open (first open your word processing program or text editor, then choose “open” from the “file” menu). Copy the text from your resume and paste it into the space provided on the website.

WHAT IS THE REVISIONS POLICY?*

• First, resumes are proofread by the writer who is a Certified Professional Resume Writer.
• Second, resumes are subsequently reviewed by a second Certified Professional Resume Writer.
• Third, resumes are scanned through a third party automated grammar and spellchecker.
• Once your new document is prepared, you will receive a copy by email in Microsoft Word format, so that it may easily be tweaked by you, if necessary.
• Market-Connections is to provide resume writing services and agrees to serve you as a client as provided throughout its website. Market-Connections is an independent contractor performing services for its clients. As such, Market-Connections and/or Mandy Fard is/are not to be considered an employee of the client.
• Market-Connections provides a 100% satisfaction policy on all written material; If there are any factual errors in the new document prepared by Market-Connections, corrections will be made at no extra charge, as long as all requests for corrections are communicated to Market-Connections within the first five days after the resume has been emailed by Market-Connections to the client, and as long as they are communicated to Market-Connections within no more than two emails. Thus, a revised document will be provided at no additional charge.
• If the initial information submitted by client prior to start of work, contains factual errors, Market-Connections will correct and revise the errors upon your review of the final copy, but there will be an additional fee (based on hourly rates) depending on the level of work involved, and re-submission requirements.
• If alterations are required once the original documents have been provided to the client, there may be an additional fee (based on hourly rates) depending on the level of work involved, and re-submission requirements.
• A lack of response from the client, five days after a new resume has been emailed by Market-Connections indicates a completed project; additional charges will be incurred for corrections received after this time-period.

​​I SHOWED MY RESUME TO MY FRIENDS, MY CO-WORKERS, MY FAMILY, AND THEY HAD OPINIONS. CAN YOU CHANGE CONTENT ACCORDING TO WHAT OTHERS HAVE SAID?

“I appreciate you showing your resume to others for their feedback”. An extra set of eyes can be helpful in identifying typos and errors on a document you and I have looked at dozens of times. However, everyone has an opinion about resumes, but not everyone has knowledge about current hiring trends or employment practices reflected on a modern resume.
 
Sometimes the feedback you receive can be useful and we can use it to improve your document. Other times, however, the person who is providing the feedback is expressing a personal opinion (not backed up by facts), or basing their guidance on information they may have read or heard which may be outdated or irrelevant to your specific situation.
 
I am happy to discuss any feedback you receive, including explaining the strategy behind why the information was presented the way that it is in your current resume.
 
However, the ONLY opinion that matters when it comes to your resume is that of the hiring manager for the job you’re targeting. In fact, I’m confident that the document we’ve collaborated on is going to be effective in helping you reach your objective.
 
If you would like to make changes to your resume based on the feedback of your family and friends, I am happy to make the changes — on two conditions:

1. This will be considered an “additional version” of the resume, and I will charge my hourly rate to make any changes (payable in advance) AND
2. You will be required to sign a Hold Harmless Agreement to state that I am making the changes to your document against my professional judgment. Consequently, I will not stand behind the new document as I would stand behind your original document (including any guarantees or warranties, either expressed or implied). 

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